Delivery and returns

Information
RETURN & REFUND POLICY

We accept returns only under the following conditions:
1.The product is received damaged, defective, or incorrect.
2.Return request must be made within 3 days of delivery.
3.Proof (photo/video) must be provided via WhatsApp.
4.Product must be unused, unwashed, and in original condition.
5.Customized or printed products are non-returnable unless damaged.
6.Refunds will be processed after inspection.
7.Shipping charges are non-refundable.

DELIVERY TIME & SHIPPING POLICY
  • Ready-to-ship products are dispatched within 2–3 working days.

  • Handmade or customized products take 4–7 working days to prepare.

  • Once dispatched, courier delivery usually takes 3–7 working days, depending on your location.

  • You’ll receive a tracking ID once your order is shipped.

  • We use trusted courier partners like Delhivery, DTDC, or India Post.

  • We are not responsible for delays caused by courier partners, weather, or public holidays.

  • Shipping charges are calculated at checkout and are non-refundable.
ORDER CANCELLATION POLICY
  • Orders can only be cancelled within 6 hours of placing the order.

  • After 6 hours, production begins (especially for handmade/customized items), and cancellation is not possible.

  • Orders that are already shipped cannot be cancelled.

  • In case of a valid cancellation within 6 hours, refunds will be initiated within 3–5 working days.

  • For any cancellation requests, contact us immediately on WhatsApp: +91-XXXXXXXXX
Note:

Our handmade prints are limited edition and take time to create. Please allow an additional 2–3 working days for handmade orders.

CONTACT US

For any queries, feel free to reach out:


📧 Email: vogati777@gmail.com
📱 WhatsApp: +91-XXXXXXXXXX
📷 Instagram: @vogatiofficia